At Swaneys Transport Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), and other applicable privacy and federal communication laws.

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1. Information We Collect:
   We may collect personal information from you when you interact with our website, products, services, or when you provide consent for communication. The types of information we collect include:

   • Contact Information: (such as name, email address, phone number)

   • Payment Details: (such as credit card information)

   • Demographic Information: (such as age, gender, location)

   • User-Generated Content: (such as product reviews or feedback)

   • Browsing and Device Information: (such as IP address, browser type, device type)

   Collection of Phone Numbers:
   We collect phone numbers for the purpose of contacting you regarding our services or for transactional and promotional communications only with your explicit consent. You may provide your phone number when making a purchase, submitting an inquiry, or subscribing to updates.

2. How We Use Your Information:
   We use the information we collect for various purposes, including:

   • Processing and fulfilling orders

   • Providing customer support and responding to inquiries

   • Improving our products and services

   • Personalizing your experience on our website

   • Sending marketing communications and promotional offers via text messages (with consent)

   • Analyzing website usage and trends

   • Complying with legal obligations

   Text Messaging and Consent:
   We will only send text messages to customers who have provided explicit consent to receive communications via SMS. These messages may include order updates, promotional offers, or service notifications. You may opt-out of receiving text messages at any time by following the instructions provided in the messages or by contacting us directly.

3. Disclosure of Your Information:
   We may share your personal information with third parties for the following purposes:

   • Service Providers: We may engage third-party service providers to assist us with various aspects of our business, such as payment processing, shipping, and marketing (including text message services).

   • Legal Compliance: We may disclose information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety.

   • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.

   • With Your Consent: We may share your information with third parties for other purposes with your consent.

4. Your Rights and Choices:
   Under the CCPA and other applicable privacy laws, you have certain rights regarding your personal information, including:

   • Right to Know: You have the right to request information about the categories of personal information we collect, the sources from which it is collected, the purposes for which it is used, and the third parties with whom it is shared.

   • Right to Access: You have the right to request access to the specific pieces of personal information we have collected about you.

   • Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

   • Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

   Opting Out of Text Messages:
   You may opt-out of receiving promotional text messages at any time by replying "STOP" to any text message, or by contacting us via email or phone. We will process your opt-out request promptly in compliance with TCPA regulations.

5. How to Exercise Your Rights:
   To exercise your rights under the CCPA or TCPA, or to make a privacy-related inquiry, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

6. Data Security:
   We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy:
   We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of the policy.

8. Contact Us:
   If you have any questions, concerns, or complaints about our Privacy Policy or our data practices, or if you would like to exercise your rights under the CCPA or TCPA, please contact us at:

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Swaneys Transport Inc.
Info@swaneystransport.com
(916) 290-4599

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We thank you for trusting Swaneys Transport Inc. with your personal information and are committed to protecting your privacy and providing a safe, secure experience.