Privacy Policy of Swaneys Transport Inc.

At Swaneys Transport Inc., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with the California Consumer Privacy Act (CCPA), the Telephone Consumer Protection Act (TCPA), and other applicable privacy and federal communication laws.

Information We Collect

We may collect personal information from you when you interact with our website, products, services, or when you provide consent for communication. The types of information we collect include:

• Contact Information: (such as name, email address, phone number)

• Payment Details: (such as credit card information)

• Demographic Information: (such as age, gender, location)

• User-Generated Content: (such as product reviews or feedback)

• Browsing and Device Information: (such as IP address, browser type, device type)

Collection of Phone Numbers

We collect phone numbers for the purpose of contacting you regarding our services or for transactional and promotional communications only with your explicit consent. You may provide your phone number when making a purchase, submitting an inquiry, or subscribing to updates. By providing your phone number, you consent to receive SMS communications from Swaneys Transport Inc.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and fulfilling orders

• Providing customer support and responding to inquiries

• Improving our products and services

• Personalizing your experience on our website

• Sending marketing communications and promotional offers via SMS (with consent)

• Analyzing website usage and trends

• Complying with legal obligations

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SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

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Text Messaging and Consent

We will only send text messages to customers who have provided explicit consent to receive communications via SMS. These messages may include:

• Order updates

• Promotional offers

• Service notifications

You may opt-out of receiving text messages at any time by replying "STOP" to any message or by contacting us directly.

SMS Consent & Privacy Policy:
By providing your phone number and opting in to receive text messages from Swaneys Transport Inc., you consent to receive marketing, transactional, or service-related SMS messages at the phone number provided. Message and data rates may apply. You may opt-out at any time by replying "STOP" to any message, and you can also reply "HELP" for assistance.

We respect your privacy and are committed to protecting your personal information.

Important Note: By opting in, you acknowledge that you have read, understood, and agreed to our Privacy Policy and Terms of Service. You also agree to receive text messages in compliance with applicable SMS carrier regulations and TCR guidelines.

SMS Terms & Conditions

By opting in to receive SMS communications from Swaneys Transport Inc., you agree to the following terms and conditions:

• Types of Messages: You can expect to receive SMS messages related to your orders, promotional offers, service notifications, and account-related messages.

• Messaging Frequency: Message frequency may vary depending on the nature of our communications (e.g., appointment reminders, order alerts, or promotional offers).

• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.

• Opt-Out Instructions: You may opt-out of receiving SMS communications at any time by replying with "STOP" to any message.

• Assistance: For assistance, text "HELP" or visit our website at www.swaneystransport.com.

For more information, please read our Privacy Policy and Terms of Service.

Disclosure of Your Information

We may share your personal information with third parties for the following purposes:

• Service Providers: We may engage third-party service providers to assist us with various aspects of our business, such as payment processing, shipping, and marketing (including text message services).

• Legal Compliance: We may disclose information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or successor entity.

• With Your Consent: We may share your information with third parties for other purposes with your consent.

Your Rights and Choices

Under the CCPA and other applicable privacy laws, you have certain rights regarding your personal information, including:

• Right to Know: You have the right to request information about the categories of personal information we collect, the sources from which it is collected, the purposes for which it is used, and the third parties with whom it is shared.

• Right to Access: You have the right to request access to the specific pieces of personal information we have collected about you.

• Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.

• Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties.

Opting Out of Text Messages

You may opt-out of receiving promotional text messages at any time by replying "STOP" to any text message or by contacting us via email or phone. We will process your opt-out request promptly in compliance with TCPA regulations.

How to Exercise Your Rights

To exercise your rights under the CCPA or TCPA, or to make a privacy-related inquiry, please contact us using the information provided below. We will respond to your request in accordance with applicable law.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date at the top of the policy.

Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or our data practices, or if you would like to exercise your rights under the CCPA or TCPA, please contact us at:

Swaneys Transport Inc.
Email: info@swaneystransport.com
Phone: (916) 290-4599

We thank you for trusting Swaneys Transport Inc. with your personal information and are committed to protecting your privacy and providing a safe, secure experience.